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Forum Discussion
Solved
Orbi App Cannot Find Orbi Router
I purchased the Orbi package which includes one router (RBR850) and two APs (RBS850). After lots of attempts trying different things, the Orbi app still cannot find the router. Details below. I f...
- I tried to follow your solutions as well and had set it up via the ip login. Then stumbled upon the fact that I had prior netgear and nighthawk apps on my phone. I deleted those and then tried to connect through the Orbi app and it connected immediately.
This worked for me I want to say thanks toe posting this fix!!! I logged in just to say thank you! I spent 3 hours trying everything to get this pos app to work. The funny thing is I had the nighthawk app installed on my phone but never even logged into it odd how it conflicted. Once I deleted the nighthawk app it instantly found it. Maybe net gear can post that issue as one of the solutions.
Glad that the fix worked for you! It was an act of desperation more than an insightful solution. Agree - I hope they build it into the procedural documentation or do a software fix so that it saves people a lot of pain and time!