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Solved
Orbi App Cannot Find Orbi Router
I purchased the Orbi package which includes one router (RBR850) and two APs (RBS850). After lots of attempts trying different things, the Orbi app still cannot find the router. Details below. I f...
- I tried to follow your solutions as well and had set it up via the ip login. Then stumbled upon the fact that I had prior netgear and nighthawk apps on my phone. I deleted those and then tried to connect through the Orbi app and it connected immediately.
Hi Nagat_C, have you tried logging in via the browser with the address 192.168.1.1 (it is as for my Rbk50 not sure if different for the 850). I actually logged in this way and had set up the router and satellite before I figured out the fix for the app.
I tried that IP and the 10.0.0.1 ( I think that is it?) which both yielded no results.
- Orbi Tri-Band WiFi 6 Mesh System, 6Gbps, Router + 1 Satellite. I have done all of the above and still cannot access the Orbi app. One thing I did was change the wpa2 to Wpa3 and then it worked but some of the devices now lost signal. So I’m stuck too.
I changed to WPA3 as well... I'm still stuck...
Hello,
For those still experiencing issues with your Orbi router connecting to the Orbi app, please send me a private message with the following info:
Email:
Phone:
Preferred Contact Time: (including time zone)
Serial Number:
Orbi Router Firmware Version:
Orbi App Version: (please also specify if it's iOS or Android)
Thanks,
Christian
