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Forum Discussion
Solved
Orbi App completely not working
Yesterday my app all of a sudden couldnt locate my RB50 router but could locate the 2 satellites. Got the grey light for router and green for satellites. I could also see all of my devices and intern...
FYI for Apple device users;
Others have reported doing a factory reset and setup from scratch with a wired PC and web browser first on the RBR, once it's setup, try accessing with the Orbi app.
Rmalibu wrote:
Orbi app not connecting to router but Wi-Fi working
Does anyone know if netgear aware of this problem and working on a fix?
I have two iPhones one has been updated and one has not. The one running the latest IOS is not connecting to the router and shows a error message that is not connected. The one running the older IOS is running the app just fine.
I have the same issue. I have the Orbi RBR750. I am connected to the internet, but can’t connect to the Orbi router. The app nor the webpage work (I get a connection refused error). Any pointers?
- I have exact same issue. Never again will I buy Netgear, this is insane.
What mobile platforms are you using? If Apple, be sure to disable WiFi Private IP Address Limit IP Address Tracking and iCloud Private Relay on the iPhone or iPad.
MB_Love wrote:
I have exact same issue. Never again will I buy Netgear, this is insane.- I did all of the above, used multiple devices, computers. I am so sick of Netgear- TONS of people are having same issue and Netgear acts clueless
- Having the same problem with the exact same router RBR750
I would email support and start a ticket and go from there they will get your router info so they hopefully can send the fix to your specific router.
