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Forum Discussion
Solved
Orbi App completely not working
Yesterday my app all of a sudden couldnt locate my RB50 router but could locate the 2 satellites. Got the grey light for router and green for satellites. I could also see all of my devices and intern...
FYI for Apple device users;
Others have reported doing a factory reset and setup from scratch with a wired PC and web browser first on the RBR, once it's setup, try accessing with the Orbi app.
Rmalibu wrote:
Orbi app not connecting to router but Wi-Fi working
Does anyone know if netgear aware of this problem and working on a fix?
Only solution so far is factory reset. Total BS, and an inexcusable error by Netgear.
Same problem here. I just updated to the latest firmware today hoping it would help with ongoing stability issues with the satellites - and as soon as the router had the new FW I could no longer connect to it via browser or apps. I could see the moment it happened as I was doing a manual update via the browser connection to the router. It said it was updating - and then the browser couldn't connect to the router anymore.
Like others, I am not keen to do a factory reset for the hassle as well as the fact that the internet is working, and I don't want to mess with that.
We are not super tech savvy, and we thought we were getting a user-friendly solution to our ho