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Forum Discussion
Solved
Orbi App completely not working
Yesterday my app all of a sudden couldnt locate my RB50 router but could locate the 2 satellites. Got the grey light for router and green for satellites. I could also see all of my devices and intern...
FYI for Apple device users;
Others have reported doing a factory reset and setup from scratch with a wired PC and web browser first on the RBR, once it's setup, try accessing with the Orbi app.
Rmalibu wrote:
Orbi app not connecting to router but Wi-Fi working
Does anyone know if netgear aware of this problem and working on a fix?
Spending close to $1000 on a system where the app can’t connect through no fault of your own - imagine 🤣
I have a feeling ALL systems are affected because most people don’t mess with their system through their app once set up. I do all the time due to parental controls.
I have a feeling ALL systems are affected because most people don’t mess with their system through their app once set up. I do all the time due to parental controls.
Agreed. I've set up networks both at home, for our church, etc. for years using both Netgear and D-Link routers and switches with no problem. Orbi's mesh system seems to work well when it's working, but Netgear's attention to detail on the UI side leaves a lot to be desired.
I noted that it wanted to perform a firmware update but it couldn't since it wouldn't connect with the router. Now that it won't connect to anything, I don't know if the update would have helped or not.
Flat disappointed.