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Forum Discussion
Solved
Orbi App completely not working
Yesterday my app all of a sudden couldnt locate my RB50 router but could locate the 2 satellites. Got the grey light for router and green for satellites. I could also see all of my devices and intern...
FYI for Apple device users;
Others have reported doing a factory reset and setup from scratch with a wired PC and web browser first on the RBR, once it's setup, try accessing with the Orbi app.
Rmalibu wrote:
Orbi app not connecting to router but Wi-Fi working
Does anyone know if netgear aware of this problem and working on a fix?
I've had the same BS issues with my RBR750 for the last year and a half. I promised myself last time I'd had enough. And now, here we are again.
No automatic updates have been pushed to fix my exact same issue as described in OP
I'm terrified to restart the router because I know I'll end up bricking (again) and have to do a new setup from scratch.
Netgear needs to stop pushing BS update after BS update without fully testing.
Can't contact support unless you pay for it. Absolute horse $#&@.
Actively looking to replace this system now.
No automatic updates have been pushed to fix my exact same issue as described in OP
I'm terrified to restart the router because I know I'll end up bricking (again) and have to do a new setup from scratch.
Netgear needs to stop pushing BS update after BS update without fully testing.
Can't contact support unless you pay for it. Absolute horse $#&@.
Actively looking to replace this system now.
I messaged Christine the serial number on my router and waited a few days for the push. Restarted my router and my app works again like before but I still can't access http://192.168.1.1/start.htm
What FW version are you on?
Try a factory reset and setup from scratch with a wired PC and web browser at HTTP and 192.168.1.1. DO this with the RBR disconnected from the ISP modem first.
elufkin wrote:
I messaged Christine the serial number on my router and waited a few days for the push. Restarted my router and my app works again like before but I still can't access http://192.168.1.1/start.htm