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Forum Discussion
Solved
Orbi App completely not working
Yesterday my app all of a sudden couldnt locate my RB50 router but could locate the 2 satellites. Got the grey light for router and green for satellites. I could also see all of my devices and intern...
FYI for Apple device users;
Others have reported doing a factory reset and setup from scratch with a wired PC and web browser first on the RBR, once it's setup, try accessing with the Orbi app.
Rmalibu wrote:
Orbi app not connecting to router but Wi-Fi working
Does anyone know if netgear aware of this problem and working on a fix?
I messaged Christine the serial number on my router and waited a few days for the push. Restarted my router and my app works again like before but I still can't access http://192.168.1.1/start.htm
What FW version are you on?
Try a factory reset and setup from scratch with a wired PC and web browser at HTTP and 192.168.1.1. DO this with the RBR disconnected from the ISP modem first.
elufkin wrote:
I messaged Christine the serial number on my router and waited a few days for the push. Restarted my router and my app works again like before but I still can't access http://192.168.1.1/start.htm