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Forum Discussion
Solved
Orbi App completely not working
Yesterday my app all of a sudden couldnt locate my RB50 router but could locate the 2 satellites. Got the grey light for router and green for satellites. I could also see all of my devices and intern...
FYI for Apple device users;
Others have reported doing a factory reset and setup from scratch with a wired PC and web browser first on the RBR, once it's setup, try accessing with the Orbi app.
Rmalibu wrote:
Orbi app not connecting to router but Wi-Fi working
Does anyone know if netgear aware of this problem and working on a fix?
Same here. Only after telling Customer Support I wasn't paying for their help, I DID do the factory reset. And now it's not working at all. Says it isn't connected to the internet rendering it useless. What a screwup. They goof this up and want me to pay $200 for them to tell me it's a widespread issue? No thanks. And now I've got nothing.
I did it. Finally. Unplugged router and 2 satellites and ain't even trying to resell. Too many issues over the last 2 years.
Replacing with a couple bad ass ASUS routers vi a AI mesh.
I would consider coming back to the orbi platform if someone can promise me the newer /updated units don't have these BS issues.
Replacing with a couple bad ass ASUS routers vi a AI mesh.
I would consider coming back to the orbi platform if someone can promise me the newer /updated units don't have these BS issues.