NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Savasral's avatar
Savasral
Tutor
Mar 23, 2021

Orbi App crashing

Since couple of weeks my orbi app on android phone crashes everytime I try to login. It simnply freezes and the app crashes, I have tried re-installing the app, reset my router to factory settings, b...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Mar 29, 2021

Hello Savasral & dmgr157,

 

May you provide the following info for us to check further.

 

Orbi Model:

Orbi Firmware Version:

Orbi App Version: (please also specify if it's iOS or Android)

 

Thanks,

Christian 

Savasral's avatar
Savasral
Tutor
Mar 29, 2021

Orbi Model: RBR50

Orbi Firmware Version: V2.7.2.104

Orbi App Version: (please also specify if it's iOS or Android): Android app version 2.8.6.1417