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Forum Discussion
Savasral
Mar 24, 2021Tutor
Orbi App crashing
Since couple of weeks my orbi app on android phone crashes everytime I try to login. It simnply freezes and the app crashes, I have tried re-installing the app, reset my router to factory settings, b...
Christian_R
Mar 29, 2021NETGEAR Employee Retired
Hello Savasral & dmgr157,
May you provide the following info for us to check further.
Orbi Model:
Orbi Firmware Version:
Orbi App Version: (please also specify if it's iOS or Android)
Thanks,
Christian
hojni
Aug 30, 2021Aspirant
My Android Orbi app keeps stopping or failing to connect too.
Orbi Model................................ RBR750
Orbi Firmware Version.......... V4.6.3.7_2.0.49
Orbi App.................................... Android v2.11.0.1661
- michaelkenwardAug 30, 2021Guru - Experienced User
hojni wrote:
My Android Orbi app keeps stopping or failing to connect too.
Orbi Model................................ RBR750
Orbi Firmware Version.......... V4.6.3.7_2.0.49
Orbi App.................................... Android v2.11.0.1661
Which Android device is this?
I have two, one (Samsung Galaxy A5 (2017), Android 8.0.0) crashes, the other (Huawei, Mediapad M5, Android 9.0) one doesn't.
Same behaviour with Nighthawk and Orbi apps.
- madfishmusoSep 01, 2021Aspirant
Product Model: RBR50v2
Firmware Version V2.7.3.22
GUI Language Version V1.0.0.375Same Issues for me - Samsung S8 - Android Version 8.0.0
App Version : Last Updated 16 Aug 2021 - which is about when the problem started.
Keeps crashing. Tried uninstall, re-install.
Have put feedback in the Android Store too and emailed netgearteam@netgear.com
Cheers