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Forum Discussion
Orbi App crashing
Since couple of weeks my orbi app on android phone crashes everytime I try to login. It simnply freezes and the app crashes, I have tried re-installing the app, reset my router to factory settings, b...
Did you not contact the forum moderator about this?
https://community.netgear.com/t5/Orbi-App/Orbi-App-crashing/m-p/2077876/highlight/true#M3091
Others said one S7 worked with Orbi app, the other didn't. As mentioned for the other user:
You can try this last a last resort. Back up the phone fully. Once thats done, factory reset the phone. Get it setup with some basic stuff first, don't re-load it from the backup just yet. Go in and install Orbi app and see if it loads wtih out crashing. If it does, then something that NG and Samsung should work on.
redwhiner wrote:
They need to fix the app. I'm about ready to trash the system for something else.
Factory Reseting my phone is the solution.
Orbi has made an agreement to support their device.
If netgear can not support their application, then I will request a refund.