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Forum Discussion
jaireaux2
May 20, 2022Follower
Orbi app dashboard won’t connect from satellite
When I’m connected to a satellite (RBS350) and I pull up the Orbi app on my iPhone, I get “Unable to connect to router RECONNECT”. If I’m connected to the router (RBR750), the app works fine and I can...
Blanca_O
May 31, 2022NETGEAR Employee Retired
Hi jaireaux2,
Are you still experiencing this?
Can you access the Satellite Web UI?
Please provide the router and satellite firmware version and Orbi App version.
Regards,
Blanca
Community Team