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Forum Discussion
J3rry
Aug 31, 2021Aspirant
Orbi App defaults to Anywhere Access despite being connected to router WiFi
Hi, I have recently installed the RBK752 router and satellite but have a couple of issues (second issue detailed in separate post). The first is that the Orbi App connects to system by Anywhere Acce...
J3rry
Aug 31, 2021Aspirant
Hi,
Thanks for the reply. Yes, if I disable Anywhere Access the app defaults to connecting locally but as soon as Anywhere Access is enabled again it defaults to Anywhere Access.
This is specifically relating to Anywhere Access on the app. I do not have Anywhere Access enabled for the web interface.
Turning off Anywhere Access is not really a fix as it means I have to remember to switch it back on before disconnecting from the local network or else I won't be able to access the network remotely. I assume this is a bug in the app but not sure if it is specific to me or a general bug?
FURRYe38
Aug 31, 2021Guru - Experienced User
Somethign to present to NG support and see if this is correct behavior or not.
Does this happen on all devices?
I know when Im at work, I have to select Access Anywhere. When I'm at home I don't, it just logs in.
- J3rrySep 01, 2021Aspirant
I only have the app on my mobile. I have an RBK353 and RBK752 set up with the app and the behaviour described only occurs with the RBK752, although the app has been updated since the last time I used it connected locally to the RBK353 so this might have changed.
I'll raise this with Netgear Support, thanks FURRYe38.
- FURRYe38Sep 01, 2021Guru - Experienced User
👍
- X1ZeroOct 09, 2021GuideI’m having the same app issue. Only started occurring with the latest two app updates on iOS.
Whether you’re on your local network or not, the app defaults to Anywhere Access on opening.
Latest app version: 2.12.0.22.
Previous version: 2.11.6.0