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Forum Discussion
Orbi app defaults to Anywhere Access instead of “Connected Locally”
The latest two updates for the Orbi iOS app have defaulted to connecting to the router via Anywhere Access at app opening instead of the “connected locally” option. And yes I am on WiFi and connected ...
Exact same problem! Very annoying. Seems to me that NG has no clue as to what they are doing. Last two FW updates have been a total mess on my RBK852!
Disable Anywhere Access using the Orbi app?
I had to do this as well.
jkk4_1998 wrote:
Exact same problem! Very annoying. Seems to me that NG has no clue as to what they are doing. Last two FW updates have been a total mess on my RBK852!
The joy of owning an iPhone. The Android Orbi 'app' lacks this interesting behavior. Even though Anywhere Access is enabled, when the device is connected to the Orbi LAN, the Orbi app connects directly to the Orbi. Only when not connected to the local LAN does the app use the Anywhere Access method. (I just checked to make certain.)
I am definitely not an iPhone fan...but the Android app does display this behavoir for some, like me! I have a Samsung Galaxy S9 with all the latest updates and the Orbi app always connects to Anywhere Access irrespective if I'm connected to the router and have 100% wifi signal! The only time it connects directly to the router is either when I do it manually or if Anywhere Access is switched off.
I raised this as an issue with technical support over a month ago but have had absolutely no response. As others have said on here, the 'free' technical support offered is as helpful as a chocolate teapot although at least you can eat the chocolate!
To be absolutely clear, turning Anywhere Access off is not a fix.
Nope, it will not allow to to disable “anywhere access”. Go figure
