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Forum Discussion
X1Zero
Oct 09, 2021Tutor
Orbi app defaults to Anywhere Access instead of “Connected Locally”
The latest two updates for the Orbi iOS app have defaulted to connecting to the router via Anywhere Access at app opening instead of the “connected locally” option. And yes I am on WiFi and connected ...
CrimpOn
Oct 27, 2021Guru - Experienced User
More Confused.
Today I was away from home, with my phone connected to a different WiFi system. The Orbi app would not connect, saying I was not connected to the Orbi.
Returned home, set up a Hot Spot on the phone and opened the Orbi app on a tablet. Once again, "you are not connected".
Turned off the Hot Spot and tried the Orbi app over LTE data. "It appears that you are using LTE data. Turn it off..."
Even though Anywhere Access is clearly ON when checked with both the phone and tablet when connected to the Orbi WiFi, I cannot reach the Orbi when not connected to the Orbi WiFi. Not very "Anywhere".
Orbi firmware V2.7.3.22
Android Orbi app V2.12.0.1770
CrimpOn
Oct 29, 2021Guru - Experienced User
Mea Culpa. Methinks I didst protest too much.
After the humiliation of having no Anywhere Access at all, I deliberately disabled Anywhere Access, then reenabled Anywhere Access.
Now both my Android phone and Android tablet behave as described by others. Even though I am connected to the Orbi WiFi, when the Orbi App is opened, there is a tiny cloud inside the circle rather than the tiny house. It appears to be using Anywhere Access even though the device is connected to the Orbi WiFi.
The phone now can run the Orbi app over LTE data as well.
I would like to experiment with what happens if the Orbi is disconnected from the internet when a device connected to the Orbi WiFi opens the Orbi app. (Maybe if I am ever alone in the house.)