Orbi App Device Manager has no slider button to control devices

Hi,

I have recently installed the RBK752 router and satellite but have a couple of issues (first issue detailed in separate post). The second issue is that the Orbi App Device Manager does not allow me to control access for individual devices. I have previously set up a RBK353 system and when I go to Device Manager for that system I get a blue screen listing all the devices connected sorted by 2.4ghz, 5ghz and wired. For each device there is a slider switch which enables me to turn the device off. For the RBK752 set up when I go to Device Manager I get a white screen listing every device that has ever been connected to the system (whether connected currently or not) with a green dot against those that are currently connected. There is no slider switch to turn a device off and the list is not sorted in any particular order.

On occasion when switching between the RBK353 and RBK752 in the app I get the blue screen with green sliders for the RBK752 but this is only if I click on Device Manager immediately after changing devices. If I then go out of device Manager and come back in the screen reverts to the white screen described earlier so it appears to be some sort of bug. I wonder if it has something to do with the Parentasl Controls that now show up in the app for the RBK752 but not the RBK353.

I do not use the Parental Controls and Netgear Armor is not enabled.

I have version V2.11.0.1661 of the Android app (used on a Samsung Galaxy S9 with latest firmware). The firmware of the RBK752 (router and satellite) is V4.6.3.7_2.0.49. This is a new set up and the behaviour has occurred since initial set up. I have tried reinstalling the app as well as a factory reset on the system and reinstalling the latest firmware.

Is this behaviour standard or is it a known bug?

Any advice / help appreciated.