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Forum Discussion
Solved
ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at all
It appears that there is a problem with IOS 14.2 either as a new OS issue for asking for Local network access or the app is not doing it. Can not use the app at all because of this.
- Reinstalled several times with the same issue. BUT, I stumbled upon a fix: I installed the nighthawk app and when I installed it did ask for permission for local network access. Because I don’t have a nighthawk, I got the same error/issue but then when I deleted the nighthawk app and reinstalled the orbi app, it worked and asked for local network access. So, my problem is solved and maybe this will work for someone else.
Try rebooting the Orbi and see if you can log in.
This was during the initial setup and I got past only by using a phone with older OS. Once did the initial setup then I can log in using web and manage. Think either bug in iOS 14.2 or in Orbi app for the new restriction in iOS 14 that required applications to ask for permission to use the local network.
Make sure you upgrade/download the latest Orbi app version from the App Store. Version 2.6.3.1 was released 1d ago and says (I just tried the app and it accessed my Orbi RBR850, I granted access to look for local devices when the iOS14 permission dialog prompted it upon first app launch - like many other apps):
iOS14 support. Please ensure that you grant "Local Network" access so that the app can communicate with your Orbi WiFi system.
