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Forum Discussion
DevonWorrell
Sep 20, 2020Guide
ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at all
It appears that there is a problem with IOS 14.2 either as a new OS issue for asking for Local network access or the app is not doing it. Can not use the app at all because of this.
- Sep 21, 2020Reinstalled several times with the same issue. BUT, I stumbled upon a fix: I installed the nighthawk app and when I installed it did ask for permission for local network access. Because I don’t have a nighthawk, I got the same error/issue but then when I deleted the nighthawk app and reinstalled the orbi app, it worked and asked for local network access. So, my problem is solved and maybe this will work for someone else.
ViperCU
Sep 20, 2020Initiate
I’m having the same problem. Specifically, the pop-up to ask for local network access does not show up, the app just goes to the next option. Therefore, the app never asks for local network access, the option to turn it on never appears in “settings/general/orbi” and the app never shows up in “settings/general/privacy” so there is no way to toggle it on. This only fails on my phone. I’m able to access it/use the app on iPads and other iPhones.
GMoGoody8
Sep 21, 2020Luminary
Weird my iPhone X is on 14.0 and I have received the notification all three times.
- When I first upgraded to IOS 14 my RBR50 was on 2.5.1.16
- When I upgraded the RBR50 to 2.7.0.70 it pushed a new version of the app so it asked me again.
- I was having a different issue with the new app listing my IPhone X’s real MAC and not letting me delete it. So I completely uninstalled the app, reinstalled and as soon as it opened I was asked for the network permission.
Have you tried the reinstall app route?
- When I first upgraded to IOS 14 my RBR50 was on 2.5.1.16
- When I upgraded the RBR50 to 2.7.0.70 it pushed a new version of the app so it asked me again.
- I was having a different issue with the new app listing my IPhone X’s real MAC and not letting me delete it. So I completely uninstalled the app, reinstalled and as soon as it opened I was asked for the network permission.
Have you tried the reinstall app route?
- ViperCUSep 21, 2020InitiateReinstalled several times with the same issue. BUT, I stumbled upon a fix: I installed the nighthawk app and when I installed it did ask for permission for local network access. Because I don’t have a nighthawk, I got the same error/issue but then when I deleted the nighthawk app and reinstalled the orbi app, it worked and asked for local network access. So, my problem is solved and maybe this will work for someone else.
- DevonWorrellSep 21, 2020Guide
yes delete both Nighthawk and Orbi applications and then reinstall Orbi and it did finally ask for permissioin.
- MitchStrSep 23, 2020TutorThat solved the problem of the app not asking to allow “Local Networks” but introduced a new problem....the app will not me to add my phone as a “Trusted Device” even after I enter the verification code.
- fussydutchmanSep 24, 2020Aspirant
This worked for me. Thank you!
- RichRichSep 26, 2020Initiate
worked , seemed so screwy ,,, but it worked , make sure you use last step and delete the Nighthawlk App. -- worked for me after all the stepe