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Forum Discussion
DevonWorrell
Sep 20, 2020Guide
ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at all
It appears that there is a problem with IOS 14.2 either as a new OS issue for asking for Local network access or the app is not doing it. Can not use the app at all because of this.
- Sep 21, 2020Reinstalled several times with the same issue. BUT, I stumbled upon a fix: I installed the nighthawk app and when I installed it did ask for permission for local network access. Because I don’t have a nighthawk, I got the same error/issue but then when I deleted the nighthawk app and reinstalled the orbi app, it worked and asked for local network access. So, my problem is solved and maybe this will work for someone else.
ViperCU
Sep 21, 2020Initiate
Reinstalled several times with the same issue. BUT, I stumbled upon a fix: I installed the nighthawk app and when I installed it did ask for permission for local network access. Because I don’t have a nighthawk, I got the same error/issue but then when I deleted the nighthawk app and reinstalled the orbi app, it worked and asked for local network access. So, my problem is solved and maybe this will work for someone else.
UncleBrett
Oct 09, 2020Guide
This worked for me too!
- afff50v2Oct 09, 2020GuideOk. I have tried EVERYTHING deleting nighthawk app, deleting Orbi app, rebooting modem/router, I can get through the allowing network access but the app will NOT verify my phone as a trusted device therefore won’t open the app to me. Fells really insecure? And so crazy that you can not message the developer through the app. I am not happy with the lack of support from this company. 😒
- MitchStrOct 09, 2020TutorRestart your phone when all else fails
- afff50v2Oct 09, 2020Guide
I have restarted my phone. I have rebooted my phone. I have tried EVERYTHING that has been suggested. nothing has worked.
- UncleBrettOct 09, 2020Guide
When it prompts you to add the phone as a trusted source, skip that part by saying "no" and it will then get you past that point.