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Forum Discussion

DevonWorrell's avatar
DevonWorrell
Guide
Sep 20, 2020
Solved

ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at all

It appears that there is a problem with IOS 14.2 either as a new OS issue for asking for Local network access or the app is not doing it. Can not use the app at all because of this.
  • ViperCU's avatar
    ViperCU
    Sep 21, 2020
    Reinstalled several times with the same issue. BUT, I stumbled upon a fix: I installed the nighthawk app and when I installed it did ask for permission for local network access. Because I don’t have a nighthawk, I got the same error/issue but then when I deleted the nighthawk app and reinstalled the orbi app, it worked and asked for local network access. So, my problem is solved and maybe this will work for someone else.
rvizzo's avatar
rvizzo
Initiate
Oct 21, 2020

Thanks for the tip, there is definatly a conflict with the nighthawk app. As soon as I deleted the nighthawk app i was able to login to the orbi from the orbi app. 

msebae's avatar
msebae
Tutor
Oct 21, 2020

Problem solved - I found I had an old Netgear Nighthawk app I had to delete, then delete and reinstall Orbi app, and I finally get prompted to allow Local Network access. I do mobile app development and my guess is Netgear is using the same developer certificate for both apps, and iOS14 will only allow one Local Network accessibility setting per cert.

So if you got an old Netgear Nighthawk; gotta delete that app for Orbi app to work on iOS 14.