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Forum Discussion

sjschmidtky1's avatar
sjschmidtky1
Guide
May 19, 2022

Orbi app doesn’t recognize anything

It’s been many months since I opened my orbi app. It’s not recognizing any of my equipment, but it appears to be working fine. When I try to add again, it wants me to connect to ORBI71 network, but I ...
sjschmidtky1's avatar
sjschmidtky1
Guide
May 20, 2022

Hi,

 

sorry, should have mentioned that I have AX6000 (with satellite) aka RBR850. That help any?

 

Thanks!

plemans's avatar
plemans
Guru - Experienced User
May 20, 2022

Its that same app issue. You'll see a note at the top of the AX forum about issues with the app. 

Sounds like theres a fix in the works if you want to wait. Otherwise you try the factory reset/reinstall

  • sjschmidtky1's avatar
    sjschmidtky1
    Guide
    May 20, 2022

    Thanks, I’ll just wait.  After all, I’ve not used the app for months until my recent try.

     

    thanks, Steve