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Forum Discussion
Bruhas
May 08, 2022Guide
Orbi App Doesn't connect to Router
This is the message I get on my Orbi app. I restarted my router several times and my wifi and connected PCs all work fine, so does my phone that's connected to the wifi as well. Why can't my app...
- May 30, 2022Ok, so I just uninstalled the app for the 20th time and reinstalled it. A new version was downloaded, it looks a bit different. Bottom line, all is connected!!! Finally!! Thank you everyone for your help!!!!!!!
FURRYe38
May 28, 2022Guru - Experienced User
Any of these items work if your a Apple user?
drdoz
May 30, 2022Apprentice
Turning off private relay does seem to help, though disabling an OS feature seems a high price to pay.
- SeaboyMay 30, 2022Aspirant
I have an android device, and I remembered I try to use "anyway access" feature when I was traveling (not connected to local network). When I got back home, my Orbi app can no longer connect router. I deleted the router and tried to add router again with no luck.
Anyone knows how to fix the problem?
- mrockJun 05, 2022Aspirant
turning off Private Relay fixed it for me. Thanks!