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Forum Discussion
Solved
Orbi App Doesn't connect to Router
This is the message I get on my Orbi app. I restarted my router several times and my wifi and connected PCs all work fine, so does my phone that's connected to the wifi as well. Why can't my app...
- Ok, so I just uninstalled the app for the 20th time and reinstalled it. A new version was downloaded, it looks a bit different. Bottom line, all is connected!!! Finally!! Thank you everyone for your help!!!!!!!
Just to share that my Orbi App suddenly started working today after traveling away from the home a couple days. It ran some kind of vulnerability report and that's what I clicked on from the Apple report screen or whatever its called and it suddenly wanted me to re-create my profile as if it was a new install. As far as I can tell the Orbi App hasn't updated as of May 30, 2022 and the only difference was I was away from the network for 2 days. But I confirm its working. I noticed a few icons are slightly different which is weird because like I said I'm not aware of any update. The other nice change is devices around the house are spread more connected to multiple satellites now where as before they were all just connected to one single device.
Ok, so I just uninstalled the app for the 20th time and reinstalled it. A new version was downloaded, it looks a bit different. Bottom line, all is connected!!! Finally!! Thank you everyone for your help!!!!!!!
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
Bruhas wrote:
Ok, so I just uninstalled the app for the 20th time and reinstalled it. A new version was downloaded, it looks a bit different. Bottom line, all is connected!!! Finally!! Thank you everyone for your help!!!!!!!I’m sorry. I’m trying to follow the thread here for final remedy. What is it? Uninstall and reinstall the app (I’m an IPhone user) multiple times? Sign in with admin rights to the router and rollback the firmware version? What is the final remedy to get the app working again. I’m sorry for missing it. I appreciate the info.
Turn off Private Relay, if it's on. That fixed it for me. Unacceptable as a long-term solution, though. I shouldn't have to neuter my phone's security to use my router.
