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Forum Discussion

Garyrh66's avatar
Garyrh66
Apprentice
Feb 11, 2025

Orbi app for 970

I have a question about device manager in the app. The devices online screen keeps changing on the ones below. Why is this happening? I have rebooted the router and iPhone. Thanks.

3 Replies

  • One display is the app Device Manager and the other is from Parental Controls (sorted alphabetically) ???

    • Garyrh66's avatar
      Garyrh66
      Apprentice

      They are both displayed in Device Manage and will change back and forth when opening device manager. I don’t have parental control enabled. I may have found the issue I went into the orbi web interface under security/access control and turned off access control and it went back to showing all devices.

    • Garyrh66's avatar
      Garyrh66
      Apprentice

      I notice that the Partent Control tile disappears when this happens.