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Forum Discussion

TonMachielsen's avatar
Feb 17, 2025

Orbi App for iOS showing incorrect information

The Orbi app shows one of my RBS20 as being offline and on older firmware where the web interface of the RBR20 shows all correct, up to date and online.
Who to believe?
I accept that you upload my network status to Netgear every 10th of a second, but once you have it, please do something useful with it. Like showing the right information on the App, for example.

3 Replies

  • what version of the app are you on? (a number and not "the latest")

    did you try closing the app out, clearing cache, and reloading it? 

    • TonMachielsen's avatar
      TonMachielsen
      Aspirant

      The latest (i think). 😉 2.43.1.1

      RBR/RBS20 firmware 2.7.5.6

       

      >did you try closing the app out, clearing cache, and reloading it? 

      Yes, i even uninstalled and reinstalled the app.

       

      BTW, it would be nice if we could eliminate the monitoring (sniffing?) part. I have 4 AP's and they are the heaviest consumers on my network. They generate more traffic than my daughters TikTok.

      • plemans's avatar
        plemans
        Guru

        TonMachielsen wrote:

        The latest (i think). 😉 2.43.1.1

        RBR/RBS20 firmware 2.7.5.6

         

        >did you try closing the app out, clearing cache, and reloading it? 

        Yes, i even uninstalled and reinstalled the app.

         

        BTW, it would be nice if we could eliminate the monitoring (sniffing?) part. I have 4 AP's and they are the heaviest consumers on my network. They generate more traffic than my daughters TikTok.----Agreed. I run a pihole and running an orbi, a nighthawk, and a readynas, I have a ton of connections back. And if you block them, the app doesn't work.