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Forum Discussion

DrChaos's avatar
DrChaos
Aspirant
Apr 15, 2019

Orbi App has No Security Tile so I cannot active Netgear Armor

I have received numerous emails from Netgear imploring me to download the Orbi App and active Netgear Armor.  Okay, I finally went to Google Play and downloaded the Orbi App for Android.  The instruc...
DexterJB's avatar
DexterJB
NETGEAR Moderator
Apr 17, 2019

Hi DrChaos,

 

Welcome to the community!

 

Something you can try is to clear the data and cache of the Orbi app. Please let us know if that won't do the trick.

 

Dexter

jsham's avatar
jsham
Initiate
Apr 18, 2019

Having the same problem. The security tile is not there. I deleted app on ios (which also clears the cache) and reinstalled, but still same. Have most updated firmware too. Any ideas?