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Forum Discussion
Orbi App has No Security Tile so I cannot active Netgear Armor
I have received numerous emails from Netgear imploring me to download the Orbi App and active Netgear Armor. Okay, I finally went to Google Play and downloaded the Orbi App for Android. The instruc...
Hi DrChaos,
Welcome to the community!
Something you can try is to clear the data and cache of the Orbi app. Please let us know if that won't do the trick.
Dexter
Thanks, Dexter, BUT clearing cache and restarting did not resolve the issue. Notably, I just downloaded it and the app downloaded WITHOUT the security tile. Did you look at the attached image?
- My Orbi app on Android only has 6 tiles. Am I missing an update?
I received a call from Netgear Support. I learned that since I was using my Orbi as a wifi Access Point (there is a router between my modem and my Orbi), the security option will not appear in the app.
- Mine is in access point mode also. Does that mean Netgear’s security or armor protection is unavailable? Is my network more vulnerable without this option? What is the difference between armor and the Bitdefender I’m hearing about? Thank you.