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Forum Discussion
Kbhockey10
Mar 28, 2020Follower
Orbi app homepage
Rbk20w app homepage top right has INTERNET:offline Satellites: 1 Is this normal for internet to be offline?
Christian_R
Apr 02, 2020NETGEAR Employee Retired
Hello Kbhockey10,
Welcome to the community! Does the same result reflect on the web GUI? Is the Orbi still connected to the network despite it stating offline on the Orbi app?
Regards,
Christian
leviticus501
Aug 14, 2020Aspirant
My app home screen says offline even though I can connect. The setup via the app was completed. My firestick says “connected to internet with problems” and my nintendo switch won’t connect either. Please help.