Forum Discussion

Guide

Apr 03, 2020

Orbi app is displaying many devices with weak signal

I actually have 1 RBR40 base and 3 RBS30 satellites in a 1250sq ft ranch with a basement. I have complete coverage throughout the house. Speeds are 250mbps give or take throughout the house. Usin...

Christian_R

NETGEAR Employee Retired

Apr 06, 2020

Hello SuperPCM781,

Welcome to the community! May you check the signal strength using the web admin page and letting us know what reflects.

Thanks,

Christian

SuperPCM781

Guide

Apr 07, 2020

Christian,

I see this from the web admin using my browser.

All show high signal strength.

Honestly I didnt think this was a representation of signal strength.

I thought it was just a picture showing all devices connected to wifi not necessary display the strength of the signal.

Every wireless device whether on 2.4ghz or 5.0ghz shows the same as the picture below.

One device should not be full strength? I do have great coverage throughout my home.

If this is an indication of signal strength why does the ORBI mobile app show varied signals for me most low strength but a few high strength?

See attachment.

Orbi Internet Admin.pdf47 KB

Christian_R
NETGEAR Employee Retired
Apr 08, 2020
SuperPCM781,

I was looking to see what the internet status was displayed in the web admin. May you run a speed test on the devices that claim to low signal strength. You may also need to see whether these devices are connected to the RBR40 or the RBW30 satellites.

Regards,

Christian
- SuperPCM781
  Guide
  Apr 08, 2020
  Yes I did all that.
  It appears that the wireless equipment doesnt always connect to the closest satelitte or base unit.
  The signal is strong and aboiut the same throughout my house.
  Speed tests do not necessarily reflect good signal strength.
  It just doesn't sense.
  - Christian_R
    NETGEAR Employee Retired
    Apr 09, 2020
    Hi SuperPCM781,
    
    May you try reinstalling the Orbi app to see if there are any changes.
    
    Thanks,
    
    Christian