NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jerrodbug
Jun 05, 2019Aspirant
Orbi App issue
My orbi app sometimes wont open past the blue Orbi screen that says "better wifi. Everywhere." I have cleared cache, reinstalled the app multiple times, and contacted support with no resolution. Th...
Blanca_O
Jun 09, 2019NETGEAR Employee Retired
Hi jerrodbug
Welcome to NETGEAR Community!
May I please know the current firmware version?
Please describe your network setup.
What is the Orbi app version? Is this Android or iOS?
Regards,
Blanca
Community Team
- jdlewis9468Jun 14, 2019Aspirant
I am having the same issue trying to use the app version v2.3.5.292 on Galaxy S7.
- jdlewis9468Jun 14, 2019Aspirant
Updated app and it doesn't work with V2.3.6.617 either
- jerrodbugJun 14, 2019Aspirant
the app says version v2.3.6.617 on the main screen. I updated the firmware to whatever the newest version was, but im not able to check currently.
I have a basic network setup. Modem then Orbi, with one orbi satellite. One dumb switch, and about 20 devices connected wired and wirelessly.
- jdlewis9468Jun 14, 2019Aspirant
I am having the same issue trying to use the app version v2.3.5.292 on Galaxy S7.