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Forum Discussion

jerrodbug's avatar
jerrodbug
Aspirant
Jun 05, 2019

Orbi App issue

My orbi app sometimes wont open past the blue Orbi screen that says "better wifi. Everywhere."  I have cleared cache, reinstalled the app multiple times, and contacted support with no resolution.  Th...
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Jun 09, 2019

Hi jerrodbug

 

Welcome to NETGEAR Community! 

 

May I please know the current firmware version? 

Please describe your network setup. 

What is the Orbi app version? Is this Android or iOS? 

 

Regards, 
Blanca 
Community Team

 

jdlewis9468's avatar
jdlewis9468
Aspirant
Jun 14, 2019

I am having the same issue trying to use the app version v2.3.5.292 on Galaxy S7.