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Forum Discussion
LASwxman
Jul 04, 2021Star
Orbi App keeps refreshing after login
I have been having an issue with the Orbi App for the last few months. The App works fine at login. I get to the main status page. However, every few seconds the app refreshes the main status pa...
physast
Jul 08, 2021Guide
I am having the same issue. THe refresh makes it almost impossible to use the app for anything useful.
FURRYe38
Jul 16, 2021Guru - Experienced User
Try removing the app and re-installing it?
physast wrote:I am having the same issue. THe refresh makes it almost impossible to use the app for anything useful.
- physastJul 17, 2021Guide
Just tried uninstalling and installing again. No luck. I have a Pixel 3 and the orbi cable modem combo CBR750 with 1 satalite.
I have also noticed my August connect reconnects to the wifi often. Not sure this is related.
- FURRYe38Jul 19, 2021Guru - Experienced User
Try a factory reset on the CBR750 and setup from scratch using a wired PC and web browser. Once it setup, try the Orbi app again.
You should contact NG support and open a support ticket on this.
Possible differences seen with these Pixel phones vs others.
physast wrote:Just tried uninstalling and installing again. No luck. I have a Pixel 3 and the orbi cable modem combo CBR750 with 1 satalite.
I have also noticed my August connect reconnects to the wifi often. Not sure this is related.
- sgreenblattJul 22, 2021Aspirant
Same issue. I'm running the app on my OnePlus 7T.