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Forum Discussion
Orbi App keeps refreshing after login
I have been having an issue with the Orbi App for the last few months. The App works fine at login. I get to the main status page. However, every few seconds the app refreshes the main status pa...
Just tried uninstalling and installing again. No luck. I have a Pixel 3 and the orbi cable modem combo CBR750 with 1 satalite.
I have also noticed my August connect reconnects to the wifi often. Not sure this is related.
Try a factory reset on the CBR750 and setup from scratch using a wired PC and web browser. Once it setup, try the Orbi app again.
You should contact NG support and open a support ticket on this.
Possible differences seen with these Pixel phones vs others.
physast wrote:Just tried uninstalling and installing again. No luck. I have a Pixel 3 and the orbi cable modem combo CBR750 with 1 satalite.
I have also noticed my August connect reconnects to the wifi often. Not sure this is related.
Same issue. I'm running the app on my OnePlus 7T.
Okay, I will give this a try on the weekend and let you know how it goes. If I get the same behavior I will open a ticket.
Thanks again for the assistance.
:smileywink:
Ok, it took me awhile to get around to this. But factory reset as described was accompished today. This along with wiping out the app on my phone at the same time. Fresh as I can make it.
Long story short, same issue. Question for you FURRYe38 , how to do you put in for a trouble ticket. Sorry for the dumb question. But I looked around the site and can't seem to find it. Can't find it on myNetgear site either.
Thanks
Todd