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Forum Discussion

Arrigotti's avatar
Arrigotti
Initiate
Aug 17, 2022
Solved

Orbi app login - can't enter user name - locked text (admin)

The user-name login for the Orbi iPhone/iPad is locked text (with admin).  I have a user name and a password.     My Netgear Orbi hardware is working, but I want to log in (maybe update).   I did n...
  • plemans's avatar
    plemans
    Aug 18, 2022

    have you tried logging in through the browser and not the app? 

plemans's avatar
plemans
Guru - Experienced User
Aug 18, 2022

have you tried logging in through the browser and not the app? 

Arrigotti's avatar
Arrigotti
Initiate
Aug 25, 2022

Excellent.  Was the browser (Google Chrome).  I tried Microsoft Edge (same password) and it worked.    Clearing cache in Chrome may be worked too, but I did not know the problem was the browser.  Once in, the password in Chrome worked again.