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Forum Discussion
deke22
May 09, 2022Aspirant
Orbi App, Login, and Parental Controls Not Working
Over the last 3 days, my Orbi system (RBK753) started acting odd.
WiFi and internet access are working fine for browsing, streaming, etc. However, the Orbi app can't connect; the web-based Orbi login page won't load; and parent controls like site filters and time limits on websites are not being enforced.
I've rebooted the Orbi and all connected devices, but nothing changed.
I'm not connected to the guest network, if you were wondering.
Any advice?
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Are you using Android or iPhone for Orbi app?
NG is aware of the problems and is working on it.
- deke22Aspirant
I have the Android app.
The web-based interface doesn't work from any device or computer.