NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

JPSantelli's avatar
JPSantelli
Follower
Jun 11, 2022
Solved

Orbi App loses configuration of second home Orbi system

My RBR850 system (router +2 satellites) has been working since installation a year ago. The Orbi App had no trouble connecting to the system. This winter I installed another RBR850 system in another ...
  • KevinLiT's avatar
    Jun 13, 2022

    Hello JPSantelli,

     

    I understand that you have two different mesh systems you would like to be connected to your Orbi app. Both systems are connected to your Orbi app. However, there are times in which you may have to manually select the system that you are trying to connect to in the Orbi app.

     

    Please try the following steps to resolve this issue:

     

    • Navigate to Orbi app
    • From the home page
    • Select the Cloud icon on the upper left.
    • Then select the second cloud icon on the upper left above the settings option.
    • Now select the desired RBR850

     

    Best,

    Kevin

    Community Team