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Forum Discussion
seckersl
Oct 15, 2020Star
Orbi App NO longer worker after Iphone 14.0.1 upgrade
First , I love the Mesh WiFi. We upgraded from a Nighthawk 6 months ago and everything including Orbi App (which is also great) was all working smoothly until..........I upgraded my iPhone 11 to 14.0...
Sandi19
Oct 15, 2020Aspirant
I feel your pain. I just installed this and no one told me app didn't work on OS 14.01 until I asked someone in this community today. In addition, since I have owned the RBR750 for 3 days, I have spent hours on the phone with 2 different support people and no one said it. In fact, one person tried to tell me my phone was broken. Never explained the issue was the latest version of the IOS. I guess we just need to wait until they fix it.
seckersl
Oct 15, 2020Star
Pity, Its a super piece of hardware and I loved the App....We need a fix
- Christian_ROct 21, 2020NETGEAR Employee Retired
We recently released a new Orbi app version for iOS. Please reinstall/update the Orbi app.
Christian
- seckerslOct 21, 2020StarHi. Is there a later version to 2.6.5.1. This is the version I am on. It looks like it’s the latest. In which case I am still Orbi Appless
- Christian_ROct 21, 2020NETGEAR Employee Retired
Hi seckersl,
Orbi app version 2.6.6.0 was released today.
https://apps.apple.com/us/app/netgear-orbi/id1182184397
Christian
- Sandi19Oct 22, 2020Aspirant
I have an RBR750 - Not in the picklist for the subject line.
So I was happy to hear app was fixed. Downloaded and it will not accept my admin password. I am 100% this is my password. However, tried to reset by going to ORBILogin.com and I was asked for my 2 security answers. I put both answers in and it does not recognize it.
My router seems to be working fine, so I hesitate to mess with it, but fear if something ever does go wrong, I will have no way to fix it. I am at a loss. I am not a total idiot I promise. I know my password. I also know my security questions. This makes no sense.
- seckerslOct 22, 2020StarHi Sandi. I had similar issues. I did a router reset after I could not logon via pc. The reset did not fix the pc issue until I then rebooted the Router.