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Forum Discussion
Orbi app not connecting and not finding router
Hello. Not sure when this started happening, but my Orbi RBR750 is no longer connecting to the app. Getting “unable to detect WiFi” error. Web page is not working either. I tried reinstalling the app,...
Same exact issue here. The app has worked flawlessly until recently. Not only does the app not work, but I cannot access the router admin page at all from any device. What’s weirder is that I’m connected to the internet with great speeds. I just cannot access anything related to the router itself.
I've had a few Orbi connectivity quirks with my RBR that have been resolved by either deleting the app from my phone, rebooting the RBR and satellites, then reinstalling the app and signing into my netgear account when running the app.
Also, one fix for another situation was setting the app to connect with with Anywhere Access. This seems often the most stable way to connect from the Orbi app on both my phone and tablet.
Jeffgear Thanks! However, I've already tried restarting the Orbi Router and uninstalling and reinstalling the app. These steps don't work for this particular issue. I'm actually in worse shape now than before I reinstalled the app. Before, It wasn't connecting to the router, but I could still see all my devices and such. Now, I'm not seeing anything and just getting router connectivity errors and Wifi errors. I have full wifi access in the house, but the admin interfaces are unavailable. I really don't want to do a factor reset, so I'm hoping they fix this soon.