NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Ozonshak
May 16, 2022Star
Orbi app not connecting and not finding router
Hello. Not sure when this started happening, but my Orbi RBR750 is no longer connecting to the app. Getting “unable to detect WiFi” error. Web page is not working either. I tried reinstalling the app,...
Jeffgear
May 16, 2022Virtuoso
I've had a few Orbi connectivity quirks with my RBR that have been resolved by either deleting the app from my phone, rebooting the RBR and satellites, then reinstalling the app and signing into my netgear account when running the app.
Also, one fix for another situation was setting the app to connect with with Anywhere Access. This seems often the most stable way to connect from the Orbi app on both my phone and tablet.
Ozonshak
May 16, 2022Star
Jeffgear Thanks! However, I've already tried restarting the Orbi Router and uninstalling and reinstalling the app. These steps don't work for this particular issue. I'm actually in worse shape now than before I reinstalled the app. Before, It wasn't connecting to the router, but I could still see all my devices and such. Now, I'm not seeing anything and just getting router connectivity errors and Wifi errors. I have full wifi access in the house, but the admin interfaces are unavailable. I really don't want to do a factor reset, so I'm hoping they fix this soon.