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Forum Discussion
prabakarm
Sep 20, 2020Tutor
Orbi app not connecting to the router with ios 14 upgrade (RBR750)
Hi, I just upgraded by iphone to ios14 and now my orbi app is not able to connect to the router or product. My wifi6 system works well and I am able to access the internet. Just app is not connect...
prabakarm
Sep 20, 2020Tutor
Thanks. I will try it. My problem seems to be only with the orbi app connecting to the router so that I can manage it. Rest of the apps in the phone works well.
prabakarm
Sep 20, 2020Tutor
Unfortunately still unable to connect to the router with the orbi app.
- FURRYe38Sep 20, 2020Guru - Experienced User
Please post about any Orbi app problems over in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Thank you.
prabakarm wrote:Unfortunately still unable to connect to the router with the orbi app.
- Mikey94025Sep 20, 2020Hero
Make sure you upgrade/download the latest Orbi app version from the App Store. Version 2.6.3.1 was released 1d ago and says (I just tried the app and it accessed my Orbi RBR850, I granted access to look for local devices when the iOS14 permission dialog prompted it upon first app launch - like many other apps):
iOS14 support. Please ensure that you grant "Local Network" access so that the app can communicate with your Orbi WiFi system.
- SSTHANUNATHANSep 29, 2020Tutor
Disconnect VPN from SEttings ->General --> VPN and then disconnect. It worked for me
- ArkvaderSep 29, 2020Aspirant
Thank you SSTHANUNATHAN. This worked.
- joseasuarezFeb 14, 2021Aspirant
When my iphone automatically downloade to IOS 14.4 had issues with my orbi app; however, I fix the issue by powering off the iphone and now my ordi app is back working again.