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Forum Discussion
Orbi app not connecting to the router with ios 14 upgrade (RBR750)
Hi, I just upgraded by iphone to ios14 and now my orbi app is not able to connect to the router or product. My wifi6 system works well and I am able to access the internet. Just app is not connect...
Unfortunately still unable to connect to the router with the orbi app.
Make sure you upgrade/download the latest Orbi app version from the App Store. Version 2.6.3.1 was released 1d ago and says (I just tried the app and it accessed my Orbi RBR850, I granted access to look for local devices when the iOS14 permission dialog prompted it upon first app launch - like many other apps):
iOS14 support. Please ensure that you grant "Local Network" access so that the app can communicate with your Orbi WiFi system.
Disconnect VPN from SEttings ->General --> VPN and then disconnect. It worked for me
Thank you SSTHANUNATHAN. This worked.
- It’s not working for me. I’m not using a VPN to deactivate.
When my iphone automatically downloade to IOS 14.4 had issues with my orbi app; however, I fix the issue by powering off the iphone and now my ordi app is back working again.
