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Forum Discussion
Orbi app not connecting to the router with ios 14 upgrade (RBR750)
Hi, I just upgraded by iphone to ios14 and now my orbi app is not able to connect to the router or product. My wifi6 system works well and I am able to access the internet. Just app is not connect...
Sorry you also experienced this. The solution I found was posted from other users here. I had to do two things:
1. Delete the Nighthawk Netgear app from my iPhone so that only the Orbi Netgear app remains.
2. When the Orbi app asks you to TRUST your device, say "NO" to continue to facial recognition prompt. Say yes to use facial recognition.
Not sure what error, if any, you're getting, but the above is what worked for me.