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Forum Discussion
Orbi app not connecting to the router with ios 14 upgrade (RBR750)
Hi, I just upgraded by iphone to ios14 and now my orbi app is not able to connect to the router or product. My wifi6 system works well and I am able to access the internet. Just app is not connect...
Thank you, I had reinstalled the app several times without success. Uninstalling the Nighthawk app allowed the Orbi app to immediately find and connect to my router again.
Hello Orbi AX Users,
If your still experiencing issues with your Orbi app connecting to your router. May you send me a private message with the following info.
Orbi Model:
Orbi Firmware Version:
Serial Number:
Orbi App Version: (please also specify if you're on iOS or Android)
iOS Software Version: (if applicable)
And please let me know if you have the Nighthawk app installed on the same mobile device and if deleting the Nighthawk app helps.
Thank you,
Christian
- Hello,
My app no longer connects. It keeps saying can’t detect product. Internet works fine. Just can’t control anything via the app. Rbr750.
Serial number 6AF50B7KA79A6.
Used to work just fine. Any help would be appreciated. I’m using iPhone X but also tried an iPad without success.Can't choose RBK852 above here, but having same issue. even without Cellular on...
Same problem. Resolution for the Orbi app is to disable/enable Settings/WiFi/Private Address. However trying to login through Orbilogin.net still fails with 'cannot connect to the Only WiFi network'. Device having this issue is a new iPad Pro 11 trying to login either by web or Orbi app. Orbi app was deinstallled/reinstalled several times with no effect. This is the first tine to try to use Orbi app/orbilogin.net on this device. Other IOS devices at same IOS level and are working fine.
IOS 14.6
RBK753S latest firmware 3.2.81.1
