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Forum Discussion

prabakarm's avatar
prabakarm
Tutor
Sep 20, 2020

Orbi app not connecting to the router with ios 14 upgrade (RBR750)

Hi, I just upgraded by iphone to ios14 and now my orbi app is not able to connect to the router or product.  My wifi6 system works well and I am able to access the internet.  Just app is not connect...
chipmunkchan's avatar
chipmunkchan
Aspirant
Nov 12, 2020

Orbi Model: RBR50

Orbi Firmware Version: 2.7.1.60

iOS 14.2 installed: (yes/no) Yes

Local Network Access enabled: (yes/no) Yes

Do you have the Nighthawk app installed on your iOS device: (yes/no) No

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Nov 12, 2020

Hello chipmunkchan, 

 

Thanks for providing the requested info. May you reinstall the Orbi app and reboot your iOS device and check to see if your issue persists. 

 

Thanks,

Christian