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Forum Discussion

prabakarm's avatar
prabakarm
Tutor
Sep 19, 2020

Orbi app not connecting to the router with ios 14 upgrade (RBR750)

Hi, I just upgraded by iphone to ios14 and now my orbi app is not able to connect to the router or product.  My wifi6 system works well and I am able to access the internet.  Just app is not connect...
chipmunkchan's avatar
chipmunkchan
Aspirant
Nov 11, 2020
Christian_R wrote:

Hello Orbi App users,

 

We released iOS Orbi app v2.7.0.28 recently. We recommend updating to the latest app version along with updating to iOS 14.2 if the update is available for your iOS device. 

 

Regards,

Christian

I just updated the app to 2.7.0.28, and still receiving the same error message.

glenfaj26's avatar
glenfaj26
Guide
Nov 14, 2020
The Netgear Support website posted a firmware update RBR50 version 2.7.1.60 for US Region only. I tried following the links, unzipped the files. However, i keep getting the message “The disc image file is corrupted.”

Please assist.