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Forum Discussion
Orbi app not connecting to the router with ios 14 upgrade (RBR750)
Hi, I just upgraded by iphone to ios14 and now my orbi app is not able to connect to the router or product. My wifi6 system works well and I am able to access the internet. Just app is not connect...
Orbi not compatible with Apple products. Suggest you buy another brand of router or buy inexpensive router just for Apple products.
Orbi IS COMPTIBLE with Apple products. NG mades both apps avialble for Apple AND Android. Been like this for years.
iOS 14.4.1
I would like to agree that Orbi is compatitable with apple but in the end i had to dump my RBR50's as Netgear support were not able to sort the problem of connectivity despite lots of effort
So what is the problem were you having?
What model Orbi and what FW version did you have on the Orbi system?
What iOS version are you using?
Papasmurph wrote:I would like to agree that Orbi is compatitable with apple but in the end i had to dump my RBR50's as Netgear support were not able to sort the problem of connectivity despite lots of effort
My Orbi RBK50 system has worked for me with many versions of the macOS and for a very long time. The only recent occasions where I have had problems is when I've attempted to use the Orbi app.
Since autumn 2020, nearly very time I attempted (yes, past tense) to use the Orbi iOS app something goes wrong and I have to wipe or restore the Orbi to get stability back. Just a few weeks ago, running the lastest firmware (Orbi), most curreent iOS and Orbi App, I checked something with the app (I didn't make a change, just checked to see if a device was connected to the satellite or the main unit, more out of curiosity than anything else), and within a half-hour my wife was shouting, "Are you dinking around with the network again?" The Orbi had gone unstable and devices were being randomly blocked (aside: I use Access Control and carefully curate the MAC addresses of the two-dozen devices in the household, and my hypothesis is that the Orbi app screws up the Orbi's internal database).
Fortunately, I had a recent backup of the .cfg file, and after restoring the Orbi from that everything has been great.
Since I can just as easily access the Orbi -- and do more with it -- using (mobile) Safari from my iPhone (I have it bookmarked), I have completely removed the Orbi app from all of my iDevices and things have been great ever since. The Web inerface isn't as pretty on an iPhone, but it gets the job done quite well.
So, please do not assume the problem is with the Orbi; I think it is with the (totally optional, not-really-needed) Orbi app.
YMMV
(The real) Stev3D