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Forum Discussion

rickv028's avatar
rickv028
Guide
Jul 05, 2020

Orbi App not detecting RBK 753s

The app is not detecting the router locally but if I use remote management option I can see the router and satellites. Is this a bug that needs to be fixed?   thanks 
rickv028's avatar
rickv028
Guide
Jul 09, 2020

My app version is 2.5.4.0 and my firmware version is v3.2.15.25

when I reboot the Orbis I can use the app and it detects the Orbi and satellites but a couple of hours later it won't dectect the Orbis on my iPad or iPhone.

  • rickv028's avatar
    rickv028
    Guide
    Jul 10, 2020
    I have updated to the latest firmware manually and everything looks good so far.

    p.s. I’m a Lead QA and SDET and I’m glad I was able to contribute to reporting an issue.

    Thanks! :)
    • rickv028's avatar
      rickv028
      Guide
      Jul 11, 2020
      I woke up this morning and the issue still persists. :( Somehow it’s happening over a period of time.