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Forum Discussion
Orbi app not finding router or Circle
I have had this Orbi for 3 years, and no major issues. In the last month the app can no longer connect to the router even though it can see it. Also, when trying to login to Circle, it knows it's in t...
Hello Khadan,
May you provide the current Orbi app version you have installed. Please also specify if it's iOS or Android. Also, have you had a moment to perform a factory reset and run through the setup assistant again.
Regards,
Christian
Attached a screenshot of the app loading which gives the version of it, I am on Android. I have not tried a reset of the router yet.
