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Forum Discussion
PRenier
Aug 27, 2020Aspirant
Orbi app not showing connection between router and satelites correctly
Orbi app (on iphone) states that my 3 satelites (3 x RBS50) and my outdoor satelite (1 x RBS50Y) are not connected. However, when i login via my MacbookPro (orbilogin.com) i see that all satelites a...
Christian_R
Sep 02, 2020NETGEAR Employee Retired
Hi PRenier,
May you reinstall the Orbi app and let us know if your issue persists.
Christian
smastad
Sep 02, 2020Aspirant
Hello, I have the same issue on my App (iPhone). The Network Map in the App shows only 2 of 3 satellites. On the Windows PC it shows the 3rd satellite connected. I have tried to delete the App and re-install it, same results (missing the 3rd satellite).
When the satellite are NOT connected in a series (to each other), then the 3rd satellite appear in the app!??!
Is there a bug in the app?