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Forum Discussion
veacomp
Jan 18, 2025Aspirant
Orbi app not showing offline devices.
I recently purchased an Orbi 772 system and noticed with the latest app update that the Devices screen no longer shows offline devices so I can delete them. They also don't show in the web portal but...
veacomp
Jan 18, 2025Aspirant
It does not. There is a Security tab but when you go in there, it has a message pointing to the app which only shows online devices.
CrimpOn
Jan 18, 2025Guru
How strange. The user manual on pages 50-51 shows the Access Control page as having these tables:
https://www.downloads.netgear.com/files/GDC/RBE773/RBE771_RBE770_UM.pdf
Are Smart Parental Controls (SPC) enabled on this system?
- veacompJan 18, 2025AspirantThey are not but on the iPad version of the app, the UI isn’t updated and I can view and delete on that view. I am guessing the iPad app hasn’t yet been updated.